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Are Your Sales People up for the Challenge?
Take my free 20 question test and see how many of your salespeople can really sell, or if they are costing you money. The "Are You Salespeople Up For the Challenge" TestRecent Comments
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Monthly Archives: October 2009
Sales Leadership-How to leverage your time to get more things done in less time
Sales Leadership for Leveraging Your Time What are you doing? How are you leveraging your time? Whilst there are only 24 hours in a day, more than likely you have more than 24 hrs worth of work that needs to be done. So how do you get it all done? More importantly are you getting those things that really count…done? If you only have $10, in your wallet, and someone asks you for some money, you can only give them $10. So if they ask specifically for $20, how can you give them $20? Isn’t this really the same equation … Read more
Professional Sales Coaching – Bulletproof Your Sales Team Goes Live
Free Trial – Sales Leader’s Bulletproof Your Sales Team System from Ian Segail on Vimeo. Professional Sales Coaching: Bulletproof Your Sales Team Goes Live On the Web So maybe you’ve been wondering what has happened to all my sales management pearls of wisdom? Well I have been busy turning the book Bulletproof Your Sales Team into a 7 month online training course, starting with a 53 page free report called The 7 Most Costly Mistakes Sales Managers Make and How To Avoid Them. You can pick up your free copy at http://bulletproofyoursalesteam.com/free-report/7costlymistakes.html This major undertaking has come as a result … Read more
Professional Sales Coaching – Will you please just listen?
Professional Sales Coaches Can Learn from an Adolescents Plea If you are doing professional sales coaching, you know everyone wants to be heard. Take a cue from this. An adolescents plea to adults – unknown When I ask you to listen and you start giving advice, you have not done what I have asked. When I ask you to listen and you start telling me why I shouldn’t feel the way I do, you are invalidating my feelings. When I ask you to listen and you start trying to solve my problem, I feel underestimated and dis-empowered. When I ask … Read more
Sales Techniques – Selling with Empathy
Sales Techniques -Selling with Empathy “Empathy is listening with you own heart to another’s heart” Stephen Covey Doctor and author of “Empathy: can it be taught?”, Frederic Platt outlined 6 steps for doctors interested in using empathy to improve their bedside manner. I have adapted used and taught them in many sales training courses over the years. Using empathy is more than just using selling techniques, it’s the very essence of customer-centric selling. 1. Recognise the presence of emotion (Fear, anger, frustration, disappointment) 2. Pause and imagine how the customer might be feeling 3. State your perception of the customers … Read more
Posted in Communication, Personal Development
Tagged Communication, customer-centric selling, empathy, personal skills
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